Car Rental Payment Options

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Age Requirements

Alamo offers several flexible payment options for customers including debit, credit, cash, and pre-payment.

Renting a Car with a Debit Card

Debit/check cards are considered to be any non-credit card bearing the VISA, MasterCard or Discover Card logo. Any other non-credit card without one of these logos is not accepted.

  • When renting in the US, a credit card in the name of the renter must be presented at the time of rental; otherwise, Debit/Check cards are accepted along with proof of a confirmed round trip travel ticket (airline, cruise ship or train). Without proof of roundtrip ticket, debit or check cards are only accepted as a form of payment at time of return.
  • Puerto Rico, a credit card in the name of the renter must be present at the time of pick-up. Debit/check cards are accepted only for payment at time of return.

Renting a Car with a Credit Card

A credit card must be presented with available credit, in the renter's name. The signature must match the name imprinted on the card and the signature on the rental agreement. For online reservations, the number and name printed on the card presented must match the name and number stored for the online reservation..

When using a credit card to pay for a rental, the location will pre-authorize/hold the total amount of the rental plus a rental deposit on the credit card. When the vehicle is returned, only the cost of the rental will be charged to the credit card.

  • Credit Cards honored: American Express®, MasterCard®, VISA®, Discover® Network, and JCB

  • Canada: The following credit cards are accepted for rentals in Canada: American Express®, MasterCard®, VISA®, and Discover® Network

  • Puerto Rico: The following credit cards are accepted for rentals in Puerto Rico: American Express, MasterCard, VISA, Diners Club and Discover Network.

Renting a Car with Cash

Cash: Not all locations accept cash. Cash rentals may be accommodated for economy through full-size vehicles.

Please review the following key points regarding cash rentals:

  • Renter must meet locations rental requirements including but not limited to:
    • Verifiable proof of employment
    • Verifiable home/cell phone and/or utilities in renter's name
    • Verifiable return transportation
  • Deposit in the amount of the calculated rental charges plus an additional amount (up to $500) may be required.
  • Renters may use cash as form of final payment upon return of the vehicle.
  • For rentals in Canada, only customers on a pre-paid tour or renting on corporate accounts that have negotiated the option to use cash are allowed to use cash to qualify for a rental.

The following may be required:

  • Verifiable proof of employment
  • Verifiable home/cell phone and/or utilities in renter's name
  • Verifiable return transportation ticket
  • A deposit of $50 per rental day may apply

Note: Some tour customers are exempt from certain cash rental restrictions due to the pre-paid nature of their travel packages.

International Travel: Cash Rental Requirements

Pre-Pay Information

Your Pre-Pay discount will automatically be applied to your rate. This discount is 5% off. Since your reservation is prepaid, you'll spend less time at the rental counter and get on the road faster! Your credit card is charged at time of reservation.

Note: Debit cards are not allowed for Advance Pay reservations.

To qualify for Pre-Pay:

A major credit card and a valid driver's license in the name of the renter will be required at the time of rental. The credit card presented must be the same credit card used to prepay the reservation. Debit cards are not allowed for Advance-Pay reservations.

Alamo does not accept online-only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online use.

Advance reservation required (generally 24 hours).

Prepay is not available at all locations, all of the time. If available, the prepay option will appear when selecting a vehicle.

Additional Driver: Additional charges will apply - go to the counter. No additional driver is allowed with Pre-Pay except in participating locations within the following states: California, Illinois, Missouri, Nevada, Oregon, and Wisconsin.

Cancellation Fee: If the reservation is cancelled more than 24 hours before the pick up time, a $65 cancellation fee will be assessed. If the reservation is cancelled within 24 hours of the pick up or is not picked up at all, a $135 no-show fee will be assessed.

Any optional insurance or CDW product selected at the time of reservation may be cancelled at the counter at the time of rental without incurring a cancellation fee.

Related Links:

Renting a Car Under 25

Alamo Car Rental Locations

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