Alamo offers several flexible payment options for customers including credit and debit card, cash, and pre-payment.
Renting a Car with a Credit Card
A credit card must be presented with available credit, in the renter's name. The signature must match the name imprinted on the card and the signature on the car rental agreement. For online reservations, the number and name printed on the card presented must match the name and number stored for the online reservation.
- Credit Cards accepted: American Express®, MasterCard®, VISA® and Discover® Network, JCP (Japan Credit Bureau)
- Credit Cards accepted in Canada: American Express®, MasterCard®, and VISA®
- Credit Cards accepted in Puerto Rico: American Express, MasterCard, VISA, Diners Club and Discover® Network
See below for information on how to rent a car without a credit card.
Renting a Car with a Debit Card
Debit and check cards are considered to be any non-credit card bearing the VISA, MasterCard or Discover Network logo. Any other non-credit card without one of these logos is not accepted as a valid form of payment.
When renting a car in the US, Debit/Check cards are accepted for customers with proof they have deplaned or disembarked at the rental location. Customers must have proof of a ticketed return or outbound trip from the location where the vehicle will be returned on an airline, cruise ship or train. For customers not deplaning or disembarking at the rental location and/or do not have evidence of a return or outbound trip, Debit/Check cards are only accepted as a form of payment at the time of return. This applies to all airport, sea port, train and bus station locations in the US and Canada.
When renting a car in Puerto Rico, a credit card in the name of the renter must be present at the time of pick-up. Debit/check cards are accepted only for payment at time of return.
Renting a Car with Cash
Cash is not accepted as a deposit at the beginning of a rental at any location. For security reasons, many locations do not accept cash at any time.
Note: Some tour customers are exempt from certain cash rental restrictions due to the pre-paid nature of their travel packages.
Note: For rentals in Canada, only customers on a pre-paid tour or renting on corporate accounts that have negotiated the option to use cash are allowed to use cash to qualify for a rental.
Prepaying for Rental Car (Pay Now)
updated March 2020
Coronavirus - Cancellation policy for customers with a pre-paid reservation
To provide our customers with flexibility for their travel plans and confidence to place future reservations without penalty during this unprecedented COVID-19 health situation, we have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. Cancellation fees are being waived for any pre-paid rentals booked directly with us with for rentals due to start before September 1, 2020.
Customers who have booked a rental through a third-party are encouraged to contact that party directly.
Alamo offers car rental discounts for customers who take advantage of pre-payment options. Since your car rental reservation is prepaid, you'll spend less time at the rental counter and get on the road faster! Your credit card will be charged at time of reservation and the Pre-Pay discount will automatically be applied to your rate. This discount is 5% off.
Note: Debit cards are not accepted for Advance Pay reservations.
To qualify for Pre-Pay:
A major credit card and a valid driver's license in the name of the renter will be required at the time of rental. The credit card presented must be the same credit card used to pre-pay for the reservation.
Alamo does not accept online-only, virtual credit cards or any other type of ""single-use"" card number security product or one-time use credit card number that may be provided by credit card companies for online use.
Advance reservation is required (generally 24 hours) to take advantage of pre-payment options.
Prepay is not available at all locations, all of the time. If available, the pre-pay option will appear when selecting a vehicle during the online rental process.
Additional Driver: Additional charges will apply for additional drivers. Additional driver fees must be paid for at the rental counter at pick-up. No additional driver is allowed with Pre-Pay except in participating locations within the following states: California, Illinois, Missouri, Nevada, Oregon, and Wisconsin.
Standard Cancellation Fee: If the reservation is cancelled more than 24 hours before the car rental pick-up time, a $50 USD/$65 CAD (or cost of rental, whichever is less) cancellation fee will be assessed. If the reservation is cancelled within 24 hours of the pick up or is not picked up at all, a $100 USD/$135 CAD (or cost of rental, whichever is less) no-show fee will be assessed.
Any optional insurance or CDW product selected at the time of reservation may be cancelled at the counter at the time of rental without incurring a cancellation fee."