You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
After Hours Pick-up:
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Unavailable at this location
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
Unavailable at this location
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
An additional driver fee of 3.00 EUR per day applies for each additional authorized driver other than the spouse or domestic partner of the primary renter. Full rental conditions apply to all additional drivers.
The rental office at the Sarande Port Terminal location services after hours pickups and returns.
On arrival via ferry please head to passport control. After passing passport control take the elevator to the second floor. On the second floor after walking 10 metres take a left to reach the rental office.
AFTER HOURS PICKUPS: Our counter will be manned to accomodate after hours pickups. This service is on request and a minimum advance notice of 24 hours is required. Please call reservations at +355 676000900 for further information. There is a fee of 15.00 EUR for afters hours service.
AFTER HOURS RETURNS: Please park the rental vehicle in the parking lot inside the Sarande Port Terminal and drop the vehicle key in the drop box located at the rental office on the second floor of the Sarande Port Terminal.
The minimum age to rent is 18 with the exception of Fullsize vans and Luxury SUVs. Please see young and old driver fee specifications below. Minimum rental age without the young driver fee is 21 for all car groups, with the exception of Fullsize vans and Luxury SUVs which have a minimum rental age of 25 and 27 respectively.
Maximum rental age without the old driver fee is 70 for all car groups.
Young and Old Drivers Fees apply as follows. All fees are inclusive of VAT.
18-20 3.60 EUR per day for all car groups except Fullsize vans and Luxury SUVs
21-26 3.60 EUR per day for Luxury SUVs.
70+ 3.60 EUR per day for all car groups.
Cross Border rentals are allowed within all European countries with the exception of Bulgaria, Ukraine, Belarus, Russian Federation and Kazakhstan. Prior written authorization is required and a Cross Border fee of 48.00 EUR (VAT included) will apply. This type of rental must be requested at least 7 working days prior to the pickup date. Please contact the reservations department at 355 676000900 for further information. The minimum time for the publication of a Green Card is 7 working days. The Green Card covers the rental vehicle with supplemental liability insurance - TPL - as long as the vehicle remains within the borders of the countries for which the card has been issued. The fee for the Green Card cover is an additional 40.00 EUR (VAT included) per rental for all car groups.
COLLISION DAMAGE WAIVER - CDW - IS AN OPTIONAL COVERAGE PRODUCT WHICH REDUCES THE CUSTOMERS FINANCIAL RESPONSIBILITY IN CASES OF DAMAGE TO THE RENTAL VEHICLE OR FIRE TO THE EXCESS-DEDUCTIBLE AMOUNT. CDW DOES NOT PROVIDE ANY COVERAGE FOR DAMAGES TO THE UNDERSIDE OF THE VEHICLE, INSIDE THE VEHICLE-SALOON, WIND SHIELDS, MIRRORS OR TIRES. THE CUSTOMER IS LIABLE FOR THE FULL COST OF THE VEHICLE IF THIS COVERAGE PRODUCT IS NOT PURCHASED. A POLICE STATEMENT MUST BE PRESENTED TO THE RENTAL COMPANY IN THE EVENT OF AN ACCIDENT. WITHOUT A POLICE REPORT THE CLIENT IS FULLY LIABLE FOR DAMAGES. THE CUSTOMER ASSUMES FULL RESPONSIBILITY IF THE DAMAGE CAUSE IS DUE TO INFRINGEMENT OF THE ROAD CIRCULATION CODE. THE CHARGES BY CAR GROUP - MINI, ECONOMY - 15 EUR PER DAY WITH A DEDUCTIBLE OF 500 EUR, COMPACT AND INTERMEDIATE - 18 EUR PER DAY WITH A DEDUCTIBLE AMOUNT OF 700 EUR, STANDARD AND FULLSIZE - 20 EUR PER DAY WITH A DEDUCTIBLE OF 1500 EUR, LUXURY - 25 EUR PER DAY WITH A DEDUCTIBLE AMOUNT OF 2500 EUR. ALL RATES DO NOT INCLUDE VAT.
Delivery and Collection is available during office hours up to 15 km of city limits at a charge of 15 EUR excluding VAT. For delivery and collection outside of the 15 km of city limites and up to a maximum of 10 km extra the renter will be charged 0.60 EUR per km in addition to the initial 15 EUR charge. The driver must be present to show their passport and confirm payment method. For Deliveries and/or collections outside office hours an additional charge of 20 EUR excluding VAT applies. Out of hours delivery and collection is by request only. Please call our reservation team at +355 6760000900 to request delivery or collection service.
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: email@example.com
One way rentals are available between Albania locations only. One ways intra Albania are free of charge except one-ways into and out of the Sarande Port Terminal and Korce locations. A drop fee of 96.00 EUR including VAT for one-way rentals to and from the Sarande Port Terminal, Vlora and Korce will apply.
Refueling charges: Full to full. All vehicles are delivered with a full tank of fuel and must be returned in the same condition. In cases when the vehicle is returned with less than a full tank; the difference will be charged according to the official rate of Enterprise Rent-A-Car Albania. A fee for tank services at 2.40 EUR per litre inclusive of VAT also applies.
Visa and Mastercard credit cards are accepted. All cards presented must be in the renter's name. A security deposit will be blocked on the credit card and the estimated cost of the rental will be charged at the time of pickup. The deposit will be released by the cardholder's bank upon notification of return of the vehicle. The car categories Mini and Economy require a deposit of 290.00 EUR, Compact and Intermediate vehicles have a 390.00 EUR deposit and Standard, Full size and Luxury vehicles require a 1000.00 EUR deposit. Debit cards, cash cards and cash are accepted as forms of payment for the rental or to purchase additional products. The deposit must be paid with a valid credit card. Please enquire at the local branch for details.
24/7 Roadside Assistance is free of charge within the territory of Albania as long as customer was not at fault or in breach of rental conditions. In the event the renter is at fault or in breach of rental conditions then fees will apply. This service is provided directly from our licensee partner Albania Car Rentals. Roadside Assistance services include vehicle recovery, loss of keys and lockouts. 24/7 Roadside Assistance Tel Nr: +355 676000900. Loss of vehicle plates and vehicle documentation will result in a fee of 220.00 EUR inclusive of VAT.
All drivers must provide a valid driving license at the time of rental which has been held for at least 3 years. In addition to a valid driving license the primary renter must provide ID card or passport, and a major credit card in their own name. Additional ID or further identification checks may be requested if deemed necessary.