Pickup: An employee will be waiting for clients outside the Arrival’s Hall main building exit with a sign of the client’s name to drive them to the airport parking to pick up the car.
Drop off: Upon agreement at pickup, client should return the car to the airport private parking to which an employee of Alamo will be waiting to take and inspect the car.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
Additional drivers must meet all renter requirements. Additional drivers can be added to the contract at any rental branch. The daily charge per additional driver is 4.00 EUR plus VAT and Apt. Fee.
This is an ''On-Request'' product and should be requested at the time of the booking or by sending an email to firstname.lastname@example.org for approval. The charge for the out-of-operating hours service is 40 EUR excluding VAT and Airport Fee and must be paid at the counter.
The minimum age to rent is 21 for categories MINI and ECONOMY. For all other categories minimum age to rent is 23 yrs. Underage 23 yrs old drivers may rent vehicles - CARGO VAN excluded, at a daily surcharge of 12.40 EUR excluding airport fee. There are no restrictions or surcharges for drivers aged 23 and older.
This is an On-Request service and is available in specific locations in Greece. Requires written approval 5 working days prior to the start of the rental. To arrange cross-border travel please email email@example.com for written approval.
The vehicles can be driven in Andorra, Austria, Belgium, Bulgaria, Bosnia, Croatia, Czech Republic, Denmark, Finland, France, Gibraltar, Germany, Great Britain, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the Vatican.
Vehicles must be returned to the agreed station in Greece.
Surcharges apply and must be paid at the rental counter. The surcharges are 90 EUR plus VAT & Ap. Fee per rental and 30 EUR plus VAT & Ap. Fee for each rental day for MINI, ECONOMY, COMPACT, and INTERMEDIATE car groups. All other car groups are not available for cross borders travel.
The vehicles are covered by TPI as long as are driven inside the borders of the country for which it is issued, and no other insurances are available for out-of-Greece rental. Roadside assistance while driving abroad is not available, the cost of the car repatriation in Greece is covered by the driver. A replacement car cannot be offered outside the Greek borders.
If the rental is over 1 month, an additional surcharge of 90 EUR plus VAT & Apt. Fee must be issued at extra cost and 30 EUR plus VAT & Apt. Fee for each rental day.
CDW reduces the liability you are responsible for in the event of damage to and or theft of the vehicle under the condition that the damage is not due to infringement of the Road Circulation Code. If the CDW is not included in the Rental Agreement Summary, Renter is responsible for the total cost of the damages to the rented vehicle or the value of the vehicle in case of loss or theft. CDW is not insurance. CDW excess amounts applicable are:
Car Categories Deductible
Mini, Economy, Compact 800 EUR
Intermediate, Standard 1000 EUR
Full-Size, Van 1400 EUR
Premium, Luxury, Electric Elite 2000 EUR
The Accident report should always be supplemented so that the insurance covers will be in effect. In case of car damage or car theft, an administration fee (D.A.F.) of 25,00 EUR plus VAT and Airport Fee will be charged to the driver. This charge applies irrelevantly to the party at fault.
If liability for the accident lies with a third party and the renter provides a police report and a signed accident report during or at the end of the rental at the branch, and full reimbursement is paid to the owner by the insurance company of the third party, the owner will reimburse any damage charges paid by Renter except the Accident administration fees that are charged irrelevantly to the party at fault. Renter agrees to cooperate and assist Owner and Owner's insurers with any inquests concerning any recourse against a third party.
This is an on-request service and should be requested for approval prior to your arrival at firstname.lastname@example.org. For deliveries and collections within a 15 km radius, a flat charge of 30.00 EUR plus VAT and surcharges applies and must be paid locally. For distances exceeding 15 km, an additional charge of 0.70 EUR plus VAT and surcharges per km applies, and must be paid locally as well. Restrictions for certain locations apply as follows:
From Athens branches to Piraeus Port: 30.00 EUR plus VAT each way,
From Athens branches to Lavrio or Rafina Ports: 80.00 EUR plus VAT each way,
From Rhodes branches to Rhodes Port or vice versa: 30.00 EUR plus VAT and surcharges each way,
From the Mykonos branch to Mykonos Ports or vice versa: 50.00 EUR plus VAT each way.
This is on request service and is available in specific locations in Greece. All rentals where the vehicle is not returned to the same location as it is collected will be subject to a one-way fee. One-way rentals must be requested at the time of booking. Unauthorized one-way drops will be charged at the end of the rental. The one-way fee must be paid at the rental counter.
For further information, the available routes and charges please send your request prior to your arrival to email@example.com.
Renters must return the vehicle with the same fuel level as at the time of pick up. If the vehicle is not returned with the same level of fuel the renter will be charged a refuelling service charge based upon the fuel used. Please contact the local branch for details.
Covers the driver of the vehicle of up to 15.000,00 Euro in case of total or partial disability or death due to an accident, while driving the rented car.
The following cards are accepted forms of payment and are required for all rentals at the time of pickup of the car. All cards presented must be in the renter’s name.:
*Visa (Credit and Debit cards).
*MasterCard (Credit and Debit cards).
*American Express (except to Alexandroupolis, Parga, All Corfu downtown locations and Hotels, Milos, Zakynthos, Patra, Chania DT, Rethymno, Samos all branches, Lesvos/Mytiline all branches, Kos, Kavala, Thassos).
*Unionpay (except to Alexandroupolis, Chalkidiki branches, Kos, Milos, Mytilene/Lesvos all branches, Patra, Santorini, Ioannina, Kavala, Thasos, Volos, Skiathos, Skopelos, Allonisos and Zakynthos).
*Prepaid cards (Visa or MasterCard logo only)
*Revolut cards are not acceptable.
The driver is responsible upon receipt of the car to pay the amount of rent and any extras purchased on the spot.
The amount of the guarantee is blocked on a valid credit card or debit card of the driver or co-drivers mentioned in the contract. Please contact the local branch for clarifications.
At the pickup, the guarantee amount will be blocked to the renter’s credit card or debit card and will not be available for use until the end of the rental (not debited from your account). It will be released by the cardholder’s bank after the end of the rental. It totally depends on the cardholder’s bank when the amount will be released. We are not responsible for any insufficient fund charges or bank fees related to this process.
Guarantee amounts hold:
Car Categories: MINI, ECONOMY, COMPACT, INTERMEDIATΕ: 290 EUR
Car Categories: STANDARD, FULL SIZE, VAN: 390 EUR
Car Categories: PREMIUM, LUXURY, ELECTRIC ELITE: 1000 EUR
24/7 roadside assistance is available throughout Greece.
Exclusions: Exhausted battery jump-start, refueling service in case of immobilization of the vehicle due to accidental run out of fuel tank, lost or damaged vehicle key, on-site assistance in case of tire breakdowns, towing service, forced unlocking of the vehicle if the keys are locked inside the vehicle.
Contact phone number of the road assistance indicated to the signed R.A. and/or provided by the rental agent at the time of pick up the car. It is recommended to contact the branch directly in the event of required roadside assistance. If the driver drives the vehicle to non-asphalt roads and the vehicle is immobilized, the driver will be charged the cost of towing the vehicle from the roadside assistance.
This cover does not apply in case of violation of the Rental Terms and Conditions or if the wrong fuel has been added to the car. The replacement cost of the lost or damaged key will be charged to the driver.
All drivers must present a full valid driving license and a valid identity card or passport. All drivers must have held their full license for a minimum of 1 year.
Renters carrying a national driving license from an EU member state (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden) and from Switzerland, United Kingdom, U.S.A., Canada, Australia, Gibraltar, Norway, Iceland, Lichtenstein, do not require an International Driving Permit.
All National Driving Licenses with Latin Characters issued by the following countries are accepted in Greece: Albania, Armenia, Azerbaijan, Bahamas, Bahrain, Belarus, Bosnia and Herzegovina, Brazil, Central African Republic, Chile, Congo, Costa Rica, Cuba, Ecuador, North Macedonia, Georgia, Ghana, Guyana, Indonesia, Iran, Iraq, Israel, Ivory Coast, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Liberia, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco, Nigeria, Northern Ireland, Norway, Pakistan, Peru, Philippines, Qatar, Russia, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, South Africa, South Korea, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Vietnam and Zimbabwe.
Renters carrying a valid national driving license which has been issued by a state in which no international driving license is issued (i.e., China), do require a certified translation in English or in Greek.
For all other countries, a valid International Driving Permit is required along with the national driving license. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines.
(Required by Greek Law): Included
Covers third parties in case of death or bodily injuries including the passengers of the rented car (except the driver of the rented car) and the damages of the third parties’ vehicles.
a) Third Parties Bodily Injury up to 1.300.000 €, per person, per accident (except the driver of the rented vehicle).
b) Third Parties Property Damage up to 1.300.000 €, - including passengers of the rented vehicle per accident (except the driver of the rented vehicle).
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