From the baggage claim area go to customs area and exit terminal.
Turn left and follow towards the car rental plaza approx. 200 meters.
Please proceed to the Alamo counter to obtain your rental agreement and vehicle keys.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
All additional drivers must meet all rental requirements. Additional drivers must appear at the rental counter with the primary renter. Additional drivers must sign the rental agreement. An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
After hours service is available on request. Customers must make prior arrangements with a minimum of 24 hours notice to guarantee availability.
Minimum age to rent a vehicle is 21, and maximum rental age is 80.
Drivers between the ages of 21 and 24 will incur an additional daily fee.
Driving restricted within the country of Grand Cayman only.
Delivery and Collection available at no charge anywhere on the island.
Collision Damage Waiver-Theft Protection (CDW-TP) is not insurance. The purchase of CDW-TP is optional and not required in order to rent a vehicle. If you purchase CDW-TP, the rental company agrees, subject to the actions listed on the rental agreement that invalidate CDW-TP, to contractually waive your responsibility for the cost of damage to, loss or theft of the vehicle.
No deductible applies.
If CDW-TP is declined, renter is responsible for the full value of damage to the vehicle.
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1- Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Pre-paid gas is available at 5% less than the local fuel prices.
Option 2- We Refill
This option allows the renter to pay Alamo at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 50% surcharge will apply.
Option 3- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
A passport in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.
Credit Cards Honored: American Express®, MasterCard®, VISA®, Diners Club®, Discover®
An authorization on the credit card will be taken on all rentals for the total estimated charges plus an additional 25% or $300 whichever is the greater.
Debit/check cards are considered to be any non-credit card American Express®, MasterCard®, VISA®, Diners Club®, Discover® logo. Debit cards are accepted with a return airline ticket. Any other non-credit card without one of these logos is not accepted. A deposit on the debit card will be taken on all rentals for the total estimated charges plus an additional 25% or $300 whichever is the greater. Please allow 21-28 days after the close of the contract to receive refund of the deposit.
Cash is only accepted at this location as a form of final payment.
Roadside Plus (RSP) - If selected and paid for at the time of rental, owner offers Roadside Plus, which provides 24/7 roadside assistance without an additional charge.
RSP includes replacement of lost keys (Including remote entry devices) towing (not related to an accident), flat tire service (if no inflated spare is available, vehicle will be towed), lockout service (if keys are locked inside the vehicle), jumpstarts and fuel delivery service for up to 5 gallons (or equivalent liters) or fuel. Tire damage beyond repair as a result of driver neglect is the responsibility of the renter.
Must meet the location's minimum age requirements. Present a valid driver's license.
Present a major credit card in renter's name at the time of rental.
Any renter that is a non-Cayman Island resident, that does not have an international driver's license, are required to purchase a visitors permit. The permit is available from the rental office at the cost of $20 per permit.
International drivers must provide a valid license from their country of residence. In addition to the drivers license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.
Third Party Liability (TPL) is not insurance. The purchase of TPL is optional and not required in order to rent a vehicle. Customers can obtain coverage for damages and injuries to third parties under the local rental car company's insurance by purchasing its TPL protection. TPL provides you with liability coverage for accident-related expenses not pertaining to the vehicle, up to the policy limits. TPL coverage is subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement.This is at least the minimum financial responsibility limit as outlined in the applicable motor vehicle financial responsibility laws. Liability insurance purchased on third party travel websites and insurance that accompanies US credit or debit cards may not provide coverage in the Cayman Islands.
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