Alesund Vigra Airport (AES) Car Rental

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Alesund Vigra Airport (AES)

Follow the signs to car rental - Enterprise / Alamo / National.

Location Services

  • You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!

  • After Hours Pick-up:

    Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.

    After Hours Return:

    Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!

  • Unavailable at this location

    Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.

  • Unavailable at this location

    No need to visit the counter or kiosk. You can go straight to your car!

    In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!

Rental Policies

  • Additional drivers are available for NOK 50.00 including tax per day. Unauthorized drivers are fully responsible for all damages to the Alamo vehicles and damages caused by Alamo vehicles. The person on the reservation is considered as the main driver, he or she should be present at time of pickup and responsible of any rental and rental related charges.      

  • Pick-up outside normal opening hours is available for all vehicle groups. The location offers after-hours pick-up service through online reservation only and customers are required to provide a valid mobile number and email to provide further instructions.
    Please note that the station in unmanned during your pick-up time and its therefore vital that your rental agreement is signed, and all payment authorizations are completed prior to arrival. Therefore, please complete your check-in process via the link received in your pre-check in email 48 hours prior to pick up.
    All information is required including full name, home address, phone number, email address, driving license information and credit card details.
    Additional protections and products will be available during the pre-check in.
    An authorization will be made on your credit card consisting of 3000 NOK on the contract plus additional charges (if any). The rental agreement will be sent to your email for you to sign.
    Please review our rental agreement and Terms and Conditions before signing.
    Please note that your booking is not confirmed unless all the above requirements have been met and you have received the final signed rental agreement by email.
    You will receive a link from our vendor partner Sharebox where it will prompt for driver license information, including picture front and back of the driver license document. Once submitted, you will receive a location ID to retrieve your rental keys. Arrival:
    - After exiting the baggage claim, turn left and continue straight and our office will be in front of you. They key box is located on the wall, next to our service window.
    - Please follow the instructions emailed prior or stated on the key box to get your key.
    - WiFi/data is needed to access the rental key provided during After Hours reservation. If you cannot access WIFI/data, have any issues, or need assistance, please contact 24-hour helpline who will help you.
    - When you have collected your key, go back to your right down the corridor and the exit will be on your left. When outside, follow the road to the right, and at the end turn left. You will find the parking area straight ahead. Look for our flag at the center of the parking area, branded Enterprise/Alamo/National.
    - Your vehicle has been checked for damages and if any, they are marked on your rental agreement, received on email after signing the agreement. Please take time to walk-around your vehicle before leaving the parking garage, if you notice a new damage take a picture/video with time/date and contact our branch as soon as possible during working hours to inform us of the new damage.
    - The exit is located at the end, furthest away from the airport

    Return:
    - Follow the signs to ‘Rental Car’. Entering the parking area, look for our flag marked with Alamo/Enterprise/National. Park your vehicle on an available stall marked for Alamo/Enterprise/National.
    - Follow the road to the terminal and you will find the rental car area just inside the terminal.
    - To drop of your key, please use the drop box on the wall to the right of our service window.
    - Follow the instructions on the display and enter the plate number on the key tag (i.e. UF12345) and your phone number. A slot will open, place the key inside and close the slot firmly. If any issues or assistance needed, please contact 24-hour helpline who will guide you.
    - The final invoice will be sent to your email within 72 hours.

    Important information: To provide convenience to travelers we provide 24/7 returns. Please note, outside business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damages until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.

  • Minimum age for renting from Alamo Norway is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of 100.00 NOK including tax per day with a maximum fee of 1000.00 NOK per rental. All car groups are available for renters between the ages of 18 - 99.   

  • Outside of Norway, vehicles can only be driven in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Netherland, Sweden, Portugal, San Marino, Spain, Switzerland and the United Kingdom. A cross border fee of 250 NOK (incl. VAT) per day up to a maximum of 2500 NOK (incl. VAT) will apply for all authorized countries and territories except Sweden and Denmark where there is no fee applicable. Ferry travel with the vehicle is permitted, provided that origin and destination country are included in the list of permitted territories above.

    For all cross-border travel, it is mandatory that you have Roadside Protection (RAP) included/purchased on your rental. For more information regarding RAP, please see refer to the Roadside Protection policy.

    In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require written authorization. Unauthorized cross border travels will result in a breach of contract and incur in a penalty charge of 10,000 NOK.

     

  • Currently not offered in Norway.

  • All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route, and car category.

  • Collision Damage Waiver And Theft Protection (CDWTP) is an optional coverage that reduces the renter’s liability in case of damage to and/or theft of the vehicle. If CDWTP is not included in the reservation, it is available for purchase.
    The standard deductible is 10,000 NOK for all vehicle categories and covers the following:
    - Third Party Liability
    - Damage/Collision Waiver
    - Theft Cover

    If you wish to lower your excess further, you can purchase Super Collision Damage Waiver and lower the excess to 3000 NOK.

    Please use the link below to read the terms and conditions in more detail:
    https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring

  • Fuel service option (FSO) is offered at time of check out and price is depending on the vehicles tank size. Ask the rental agent at the counter.

  • The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.

    Please use the link below to read the terms and condition in more detail:
    https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring

  • All major credit cards are accepted when booking at online websites. Upon arrival, a deposit will be placed on your credit card. There must be sufficient credit on your card to cover all charges.


    Accepted credit cards are: American Express, Visa and Mastercard / Eurocard.


    Cash and debit cards (Visa Electron, Maestro) are not accepted neither as a form of payment nor as a deposit.

  • Roadside Protection (RAP) is an optional coverage available for selection by the renter. RAP allows the customer to waive financial responsibility for chargeable roadside incidents such as tire punctures, running out of fuel and lockouts. RAP does not cover self-inflicted situations such as misfuelling and does not eliminate the customer's deductible in the event of damage or theft, regardless of which protection you choose at the time of pick-up. RAP is mandatory for all customer's taking the vehicle out of the country. You must adhere to all rental terms and conditions to receive the benefit of RAP.

  • At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Norway. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
    For all non-European union renters an international driving permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland Or United States. Special requirements apply for driving licenses of the People's Republic Of China And Vietnam. Please turn to your embassies for further information.

    Passport information: renters from countries with Schengen agreement (including Iceland, Norway And Switzerland) will need to present a valid national identity card or passport at the rental counter as proof of identity.


    All other renters will need to present a valid international passport in roman alphabet at the rental counter as proof of identity. The above conditions is also applicable for all additional drivers, if any.

  • Third Party Liability insurance is mandatory by law and included with all rental rates. There is no limit to the amount of Liability insurance coverage per accident for personal injury or death. Liability insurance covers per accident for property damage up to 10,000,000.00 NOK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.

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