The rental counter is located in the terminal arrivals area. When exiting baggage claim the car rental offices are located to the right by the terminal exit doors.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
There will be an additional charge per rental for each additional driver. Full rental conditions apply to additional drivers.
After hours service is available at this location on request. Pickups and return times must be arranged with the location to ensure the office is manned by our employees and ready to check-out or check-in the rental. Confirmation is required by the branch to service after hours rentals and an hours advance notice applies. There is no fee for this after hours service. When returning the rental vehicle please follow sign for car rentals and park the vehicle in the designated parking spaces. Lock the rental vehicle and proceed to the rental counter with the vehicle keys where our employees will be on hand to check-in the rental.
Minimum age for all car groups is 18.
Maximum age for all car groups is 70.
A fee of 40.00 EUR inclusive of VAT per rental applies to drivers aged 18-20 for all car groups.
Cross Border Policy: Cross Border rentals are allowed within European countries with the exception of Bulgaria, Romania, Kosovo and Albania. A cross border fee of 60.00 EUR per rental applies for cross border travel in the territory of Montenegro, Bosnia and Herzegovina, and Macedonia. Prior written authorization is required. There is also an Insurance Fee which applies. Cross border rentals should be requested at least 7 working days prior to the rental pickup date. Please contact our reservations department at +381 112061569 for additional information.
Process and Publication of Green Card: Minimum time of the publication of a Green Card is 7 working days. Charge is 60.00 EUR per rental. The Green Card covers the rented vehicle with basic third party insurance (T.P.I.) as long as it remains within the borders of the country for which it is issued. Roadside Assistance and/or car replacement services whilst driving across borders is available.
All fees quoted include VAT.
Where not included in the rate; the purchase of CDW Collision Damage Waiver is optional and not required in order to rent a vehicle. Customers can purchase optional CDW coverage from our rental offices for an additional fee. CDW if purchased reduces the renters responsibility for loss of or damage to the rental vehicle subject to the terms and conditions of the rental agreement and applicable laws. CDW does not cover lost keys, key fobs, transponders, optional accessories or any liability imposed by law. When deciding whether or not to purchase CDW you may wish to check with your insurance representative or credit card company to determine whether in the event of damage and/or loss you have adequate coverage or protection for any deductible or out of pocket risk. CDW coverage for all car groups costs 4.10 EUR per day with a deductible of 500 EUR. This coverage only covers rental travel inside the borders of Kosovo.
Delivery and collection is available at all Kosovo locations up to 20km of city limits at a charge of EUR 15 plus VAT. Delivery and collection over 20km outside of the city limits but up to a maximum of 30km will incur an additional fee of 0.90 EUR per km plus VAT. The primary renter upon collection and or delivery must be present to their passport, driving license and confirm payment method. To arrange delivery and collection please contact us at tel 37744721721 at the time of reservation.
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: email@example.com, 00385953366000
One-way rentals are allowed between Kosovo locations only. A drop charge of 15 EUR plus VAT applies. All one-way reservations need to be made 48 hours in advance of the rental pickup.
All vehicles are delivered with a full tank and must be returned in the same condition. In cases when the vehicle is returned with less than a full tank- the difference will be charged according to the official rate of Sherreti-Rent-A-Car. In addition the renter must also pay an amount of 20 percent of the market fuel price.
During the winter season of 15 November to 15 March and in cases of inclement winter weather conditions in the country of Kosovo all rental vehicles are fitted with winter tires in accordance to local road laws. Winter tires are included in all rates.
PERSONAL ACCIDENT INSURANCE, PAI, PROVIDES COVER FOR THE DRIVER AND PASSENGERS, SUBJECT TO THE PERMITTED NUMBER OF OCCUPANTS IN THE VEHICLE, IN THE EVENT OF DEATH OR PERMANENT DISABLEMENT PER ACCIDENT. THE COST OF PAI IS 4 EUR PER DAY PLUS VAT. COVERAGE AMOUNTS VARY FROM COUNTRY TO COUNTRY AND MAY ALSO VARY DEPENDING ON WHETHER AN ADULT OR A CHILD IS INVOLVED. SIMILARLY PARTIAL DISABILITY MAY LEAD TO A LOWER PAYMENT OR TO NO PAYMENT AT ALL IF DISABILITY PERCENTAGE IS BELOW A CERTAIN THRESHOLD.
Visa, AMEX, MasterCard and Discover credit cards are accepted. Travelers checks and Euro checks are not accepted. A valid international credit card is always required for the 500 EUR deposit which will be held on the card until the date of rental return and check-in. Cash and debit cards are also accepted as forms of payment at the time of rental return but only with a supporting credit card.
Basic Roadside Assistance is provided free of charge from our rental locations and covers the following services: Tow Replacement vehicle and technical assistance. Roadside Assistance is available 24-7 and the Roadside telephone number is 37744721721. In the case of lost keys or rental vehicle documents additional fees apply. To waive these fees the location offers Premium Roadside Assistance cover which comes with a daily fee of 2.66 EUR plus VAT. Premium Roadside Assistance cover can be purchased at all rental locations in Kosovo.
All drivers must present a valid international or European Union driving license that has been held for a minimum of 12 months along with an identity card or passport.
SLP Third Party Liability is legally compulsory and included in all rates in Kosovo. Coverage limits - Third Party bodily injury or death up to 1,000,000 EUR and Third Party property damage up to 200,000 EUR.
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