From the gate for arrival, follow the signs to the Exit. When you are come in to the public area, follow the "Car Rental" signs. (The signs are also visible from the Exit)
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
Additional drivers are available for SEK 50.00 (including tax) per day. Unauthorized drivers are fully responsible for all damages to the Alamo vehicles and damages caused by Alamo vehicles. The person on the reservation is considered as the main driver, he/she should be present at time of pickup and responsible of any rental and rental related charges.
Pick-up outside our office hours is confirmed for all vehicle groups with 24 hours advance notice.
You will find our rental counter inside the terminal at Luleå Airport, right next to the baggage claim on the lower level.
We meet all our pre-booked customers at our office, same procedure as within opening hours.
Check-out documents will be provided at the counter before you pick-up your vehicle in our parking area.
Return of vehicle will take place at the same parking area (mark with our logo Alamo, Enterprise or National) where you picked it up.
If the office is unmanned, the key can be left at our key drop-off, located to the left of the rental counter.
There is a fee for collection outside normal opening hours of SEK 500.00. Return outside normal hours is free of charge.
Minimum age for renting from Alamo Sweden is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of SEK 100 (including tax) per day with a maximum fee of 1000 SEK per rental. All car groups are available for renters between the ages of 18 – 99.
Written permission is required for driving an Alamo vehicle outside Sweden. Alamo Sweden vehicles can be driven only to Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, liechtenstein, Luxembourg, Netherland, Norway, Portugal, San Marino, Spain, Switzerland and United Kingdom. Regarding one-way rentals, please check our one-way policy. Alamo Sweden kindly reminds that violation of above restrictions makes our insurance terms void/unvalid. In such cases the total responsibility of any damages caused to/by the rented vehicle, passes over to the renter.
An additional fee in amount of SEK 200.00 (including tax) per day with a maximum of SEK 2000.00 per rental will apply. This fee does not apply on one-way rentals. Cross border fee does not apply for rentals to Denmark AND Norway. A penalty fee of SEK . will apply in case the car is driven abroad without prior permission from the rental office. It is permitted to take the vehicle on board ferries, provided that the above cross border policy complies.
Currently not offered in Sweden.
Fuel Service Option (FSO) is offered at time of check out and price is depending on the vehicles tank size. Ask the rental agent at the counter.
The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.
Please use the link below to read the terms and conditions in more detail:
Major credit cards are accepted when booking at online websites. Upon arrival, a deposit of 3000 SEK plus any pay locally charge will be placed on your credit card.
There must be sufficient credit on your card to cover all charges.
Accepted credit cards are: AMERICAN EXPRESS, VISA and MASTERCARD / EUROCARD.
Cash and debit cards (VISA ELECTRON, MAESTRO) are not accepted neither as a form of payment nor as a deposit.
Our Roadside Protection is an optional addition that gives you 24/7 assistance throughout Europe. Should you be unlucky enough to get a flat tire or have your rental car damaged, there is always help available with our Roadside Protection.
This cover does not apply if a breach of the terms has been found or if the wrong fuel has been added to the vehicle.
Please use the link below to read the terms and conditions in more detail:
At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Sweden. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European Union renters an International Driving Permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland or United States. Special requirements apply for driving licenses of the people's Republic Of China and Vietnam. Please turn to your Embassies for further information.
Passport information: Renters from countries with Schengen agreement (including Iceland, Norway and Switzerland) will need to present a valid National identity card or passport at the rental counter as proof of identity.
All other renters will need to present a valid international passport in Roman alphabet at the rental counter as proof of identity.
The above conditions are also applicable for all additional drivers, if any.
Sweden has toll roads where you pay a certain amount (“TRENGSELSKATT”) to be able to drive on the specific road. This fee will be charged to Enterprise/Alamo/National and we will charge the amount to your form of payment. The toll fees are not included in the amount quoted in your rate and there is no fixed amount. The amount that will be charged in addition to the rental depends on the renters travels on the toll roads. An administration fee will be charged in addition. The renter is unfortunately not able to pay directly at the toll road passing.
Third Party Liability insurance is mandatory by law and included with all rental rates. Liability insurance covers per accident, personal injury or death up to 300,000,000.00 SEK and property damage up to 300,000,000.00 SEK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.
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