Aéroport Schiphol d'Amsterdam (AMS) Location de véhicule

Tous les conducteurs supplémentaires doivent respecter les exigences relatives à la location. Des conducteurs supplémentaires peuvent être ajoutés à toute succursale de location et en tout temps pendant la location. Si des conducteurs supplémentaires sont ajoutés, des frais de 8,50 EUR par jour, TVA comprise (21 %), s’appliquent.

Lorsque vous retournez le véhicule de location en dehors des heures d'ouverture, vous devez la garer sur un emplacement de stationnement réservé à Alamo, en suivant les panneaux routiers indiquant Car Rental Return (retour des voitures de location) à l'aéroport d'Amsterdam-Schipol, et verrouiller le véhicule. Vous devez ensuite déposer les clés dans la boîte de dépôt située sur le comptoir Alamo, à l'intérieur de l'aérogare.

The minimum age requirement to rent all vehicles is 25. The maximum age to rent is 80. Renters between the age of 18 and 24 may rent all categories except Full Size, Premium, Luxury and Special. No additional fees apply to young drivers.

Vehicles can be driven in Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Italy, Ireland, Liechtenstein, Luxembourg, Monaco, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, United Kingdom and the Vatican (Area 1). Any islands are excluded from cross border travels. Travels to Norway and Sweden are only permitted between 1st May and 30th September. On request vehicles may also be driven in Croatia, Czech Republic, Poland, Slovakia and Slovenia (Area 2).
Standard, Fullsize, Premium, Luxury & Special vehicles as well as the brands Audi, BMW, Mercedes and Volkswagen are not permitted to go into Area 2. A surcharge of 5.00 EUR per day excl. VAT (21%) will apply for all cross border travels to Area 2. Prior authorization to leave the country with the vehicle is not required except when traveling to countries in Area 2. Driving the vehicle into any unauthorized country without prior authorization is a breach of contract and will require the customer to pay for all recovery expenses.

Arrange Online and Save Money and Time
Limit your liability and avoid extra costs by choosing a coverage option. By choosing extra options online you benefit from the best pricing.

Collision Damage Waiver And Theft Protection (CDWTP) is an optional coverage which reduces liability in the event of damage or theft of the vehicle when no responsible third party is identified. If purchased or included in the rate the deductible for the car categories Mini, Economy, Compact, Intermediate, Standard and Full-Size is 900 EUR, for the car categories Full Size SUV, Premium and Luxury is 1200 EUR and for Special vehicle category is 3000 EUR.
This product only covers damages to the body of the vehicle. It does not cover roof, tires, or windows, broken/loss of keys, or contamination of fuel. Damage to the underbody and/or roof due to collision with bridges, tunnels, overhanging structures, etc. is excluded from the damage cover unless a force majeure can be proved.
Before purchasing CDWTP it is advisable to determine if the renter personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage, or impound fees. If CDWTP is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDWTP is not insurance.

For all reservations, there is a lead time of 1 hour from the time the booking is made before it is confirmed. All vehicles will be held for up to half an hour after the scheduled pick-up time during opening hours. If you are running late, please contact the branch to make them aware.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route, and car category. For all one-way rentals (domestic or international) authorization must be obtained either prior to arrival or at the rental counter. If the hirer returns the vehicle one way without authorization or returns the vehicle to any other location than the return location reflected on their rental agreement, an additional repatriation fee will be charged.
Domestic one-way drop-offs are available between rental branches in the Netherlands. International one-way drop-offs are possible at selected Airports branches in Belgium, France, Germany, and Luxembourg only.

En tant que client, vous pouvez choisir comment payer le carburant ou la recharge pour véhicule électrique lors du retour du véhicule.
 
Politique sur le carburant et les véhicules électriques dans les succursales en dehors des aéroports :
Vous pouvez faire le plein ou recharger le véhicule au même niveau qu’au moment de la location.
Si vous décidez de ne pas faire le plein ou recharger le véhicule au même niveau, la différence vous sera facturée au tarif local, lequel est généralement supérieur au prix du carburant local ou au prix du kilowatt-heure.
Il n’est pas toujours garanti que le réservoir de carburant sera plein ou que le véhicule électrique sera entièrement chargé.

Politique sur le carburant et les véhicules électriques dans les succursales d’aéroport :

Vous pouvez faire le plein ou recharger le véhicule au même niveau qu’au moment de la location.
Si vous décidez de ne pas faire le plein ou recharger le véhicule au même niveau, la différence vous sera facturée au tarif local, lequel est généralement supérieur au prix du carburant local ou au prix du kilowatt-heure.

Remarque : Le prix du carburant et le prix par kilowatt varient selon la région dans laquelle vous louez un véhicule.
Une charge complète de véhicule électrique est considérée supérieure à 80 %.

All-season tires are available to purchase at time of pick-up on a limited number of car categories between 1 November and 31 March for a daily charge of 21,00 Euro and maximum 210,00 Euro per rental. In cases of loss or damage a replacement fee of up to 3500,00 Euro applies. If travelling cross border all-season tires may be a legal requirement. Please check with the rental branch at time of rental.

All major credit cards, issued by either American Express, Mastercard, Visa and Diners Club are accepted. All cards presented must be in the renter's name and must be valid for the duration of the rental. Digital cards (Apple Pay/Google Pay etc.), travellers checks, prepaid cards, cash, debit cards and retail store cards are not accepted as methods of payment.

A security deposit plus the estimated cost of the rental will be taken at the time of rental, or in the case of pre-paid reservations, a security deposit plus the total amount of ancillaries purchased at the counter. For Luxury and Special vehicles two major credit cards in the main driver's name are required for security purposes. The deposit amounts based on vehicle category and protection products selected/included are listed below:

Mini, Economy, Compact, Intermediate and Standard vehicles categories:

No Damage Waiver included or selected - Rental amount plus 600 EUR security deposit

Collision Damage Waiver (CDWTP) or Collision Damage Waiver Super Cover (CDWS) - Rental amount plus 400 EUR security deposit

Collision Damage Waiver Top Cover (CDWT) - Rental amount plus 200 EUR security deposit

Full Size vehicles category:

No Damage Waiver included or selected - Rental amount plus 1200 EUR security deposit

Collision Damage Waiver (CDWTP), Collision Damage Waiver Super Cover (CDWS) or Collision Damage Waiver Top Cover (CDWT) - Rental amount plus 600 EUR security deposit

Premium, and Luxury Vehicles categories:

No Damage Waiver included or selected, Collision Damage Waiver (CDWTP), Collision Damage Waiver Super Cover (CDWS) or Collision Damage Waiver Top Cover (CDWT) - Rental amount plus 1200 EUR security deposit

Special vehicle category:

No Damage Waiver included or selected, Collision Damage Waiver (CDWTP), Collision Damage Waiver Super Cover (CDWS) or Collision Damage Waiver Top Cover (CDWT) - Rental amount plus 5000 EUR security deposit

These amounts will be held on the credit card until the vehicle is returned and the final rental charge is debited. Any charges for damages, fines, taxes, penalties and the related administration fees accrued during the rental period will also be debited from the credit card after the return of the vehicle.

All drivers must present a fully valid driving license. Electronic or digital driving licenses are not accepted. All drivers must have held their license for at least 1 year. In addition, all renters must present a valid photo ID such as a passport or government-issued photo ID. A valid credit card in the renter's name must be presented upon collection of the vehicle. If the driving license is written in a language and characters different from those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.

Alamo offre aux clients l’assistance routière 24 heures sur 24, 7 jours sur 7. Le service est géré par l’assistance routière de l’ANWB. Des renseignements supplémentaires concernant l’assistance routière, notamment un numéro de téléphone d’assistance disponible 24 heures sur 24, 7 jours sur 7, seront fournis au moment de la location. Le service d’assistance routière est compris sans frais dans la location en cas de bris mécanique non attribuable à la négligence du conducteur ou à une inconduite volontaire.

Option de protection du service d’assistance routière PLUS d’Alamo Rent-a-Car :
Le service d’assistance routière PLUS offre une couverture supplémentaire pour les frais d’appel* liés aux pannes causées par une négligence du conducteur : crevaison, batterie à plat, clés perdues ou laissées dans le véhicule, panne sèche, mauvais type de carburant ou échange de pneus*.
*Ne comprend pas le coût éventuel de réparation du véhicule et les frais de déplacement pour changer le véhicule.
Pour utiliser cette couverture, le locataire doit communiquer avec le service d’assistance routière en cas de panne immédiatement après l’incident. Si le locataire ne communique pas avec le service d’assistance routière en cas de panne et s’il entreprend des démarches ou effectue des déboursés sans le consentement préalable, la couverture du service d’assistance routière PLUS ne s’applique pas.

Un service de panne de base est compris dans votre location pour couvrir les appels liés aux défaillances mécaniques et aux accidents.
Frais du service d’assistance routière PLUS : 6,50 EUR/jour, TVA comprise.

All the vehicles in the Alamo fleet are insured against bodily injury and property damage that you might inflict on a third party as a result of an accident involving the vehicle. The amounts for such liability cover are available on request. In particular, you must comply with the rule concerning permitted destinations, as set out in the General Car Rental conditions of Alamo Rent-A-Car NL - in order to have the full benefit of the insurance provisions.