Gate to counter - Follow signs from Arrivals lounge to the car rentals lounge where the car rental counter is located. Please proceed to the National rental counter which will service your Alamo rental.
Returning - Follow the sign boards from the Arrival gate to the adjacent building - Vertical Lounge - The Car Rental Lounge is situated on the Ground Floor of this building - Visit Counter No 13 - Signboards all along the way till counter no 13. Please proceed to the National rental counter which will service your Alamo rental.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
After Hours Pick-up:
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Unavailable at this location
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
Unavailable at this location
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
Additional drivers must qualify in exactly the same way as the main driver - including all age restrictions.
Additional drivers charge is QAR 100 per additional driver per rental. A maximum of three additional drivers is permitted per rental.
The Airport location is open from 7 am to 12 midnight Sat. to Thu. and closed on public holidays and Fridays.
After Hours reservations received during working hours are attended by a Rental Agent at any time of day. After hours delivery charge is QAR 100 per delivery at airport counter.
Out of hours returns should be arranged at prior notice at the time of rental pickup or by contacting the rental branch during branch operating hours. After hours collection at airport counter charge is QAR 100 per collection at airport counter.
Minimum rental age is 23. There is no young driver fee. Maximum driving age in Qatar is 65 years.
It is not permitted to cross the Qatar border.
Collision Damage Waiver limits the customers financial responsibility for loss or damage of the rental vehicle. The maximum excess that is payable in the event of one of these incidents ranges from 500.00 to 1000.00 QAR. The maximum excess will vary depending on the vehicle you are renting. Please ask at time of rental for further information on which excess applies. In the case of an accident a complete valid police report is mandatory and must be provided to location staff when reported.
Domestic one way rentals are available to or from any rental location in Qatar at a cost of QAR 100.00. One ways are available for all cars, with a minimum rental length of 7 days.
One ways have to be booked at least one day in advance.
Vehicle must be returned with the same amount of fuel as provided at the beginning of the rental. Missing fuel will be charged at QAR 1.50 per litre plus QAR 50.00 refueling charge.
Cash rentals are NOT permitted. Acceptable credit cards are: Visa, Diners, MasterCard and Amex.
Not acceptable are Travelers cheques and Euro cheques.
Deposits are allowed by credit-card only and a maximum of 1 calendar month rental, with a minimum of QAR 2,000 or up to QAR 7,000.00 maximum, whichever is reached first is held on the credit card as the deposit for the duration of the rental. The location retains the right to apply a reduction in these limits if it deems appropriate.
In case of breakdown, telephone the AAA emergency number which can be found on the sticker located on the windscreen of every vehicle. Renters should also call Alamo Car Rentals emergency number +974 55881840.
In case of an accident the renter must telephone the police on 999 and report the accident location, injury or death, if any, and follow instructions. It is recommended that the renter notify Nationals emergency line +974 55881840 immediately. The renter must move the vehicle, if drivable, to the side of the road or risk a penalty for obstruction of traffic. Where the vehicle cannot be moved, the police tow truck will tow the vehicle to prevent traffic obstruction. The renter must obtain a valid and complete Traffic Police report from the police covering all damage of the vehicle. Where the renter is at fault, payment of insurance excess and any traffic fines, if applicable, plus submission of the valid police report will enable a replacement vehicle to be issued.
License with photo identification free of all endorsements and penalties. In addition, an International driver’s license is required. International licenses are accepted at the discretion of the operator. The rental location will retain photocopies of all driving licenses and passports. An International license is only valid for 6 months from the date of entry in Qatar. Home country driver’s license is valid for 7 days use from the date of entry in Qatar.
Comprehensive insurance coverage provided on all vehicles with the following limits of maximum liability of the insurance carrier:
1. Own Damage: up to the insured value less the legal depreciation OR the market value whichever is the lesser at the accident date.
2. Third Party property damage: unlimited.
3. Third party bodily injury and/or death: unlimited up to the Court Decision.
4. Personal accident to passengers or drivers: up to QAR 200,000 per person as per the PAB scale benefits defined.
5. Towage charges: up to QAR 350 per accident for the insured vehicle.
ALL ABOVE are subject to accident occurring while the insured motor vehicle is being driven on paved streets or traffic intended roads within the state of Qatar as a result of:
- Collision or overturning
- Fire occasioned by self-ignition or lightning
- Theft or attempted theft or burglary
- Malicious acts of other
- Fall or dispersal of objects
The normal insurance exclusions apply for accidents caused by – driving through a red traffic light/disobeying manual instructions of the police, driving under the influence of any substance, driving without valid driving licence, self induced accidents/attempted suicide and similar exclusions to insurance claims.
An Airport Surchage of QAR 50 is applied to each rental which is included in the Rate.