Counter is located outside the airport. When leaving the Arrival gate, go through the airport exit doors and cross the crosswalk towards the Alianza Park Parking lot. On your right, cross the second lane, go through the parking lot booth and turn left and then turn left again. You will see the Enterprise store 30 meters away.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Unavailable at this location
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
Unavailable at this location
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
Unavailable at this location
After Hours Pick-up:
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
All additional drivers must meet all rental requirements. All additional drivers must appear at the rental counter with the primary renter. All additional drivers must sign the rental agreement. An additional daily fee may apply for any additional drivers. The additional driver can only be added to the contract at the pick-up location. The additional driver fee is 6.90 BRL per day.
Minimum age to rent a vehicle is 18, and maximum rental age is 99 years. There are no additional daily fees for drivers under 25.
Alamo Protection Package (APP)- The Alamo Protection Package is a package protection that covers bodily injuries to passengers of the rented vehicle and third parties, property damages to third parties and damages to the rented vehicle in cases of accident, fire, theft, robbery, and total loss with no deductible. The Alamo Protection Package will cover: 1. Passengers of the rented vehicle- Coverage of bodily injuries to passengers of the rented vehicle up to the limit of R$20,000 BRL (approximately $5,000 USD per accident). 2. Third Parties- Coverage up to R$50,000 BRL (approximately $12,500 USD) for property damages and up to R$100,000 BRL (approximately $25,000 USD) for bodily injuries. 3. Damages to the rented vehicle in case of accident, fire, theft, robbery and total loss. It excludes theft, robbery or damages to the spare tires, tires and accessories of the rented vehicle.
Driving restricted within the country of Brazil only.
Collision Damage Waiver (CDW) – CDW is not insurance. The purchase of CDW is optional and not required in order to rent a vehicle. You may purchase optional CDW for an additional fee. If you purchase CDW, we agree, subject to the actions listed on the rental agreement that invalidate CDW, to contractually waive your responsibility for all or part of the cost of damage to, loss or theft of the vehicle. CDW coverages are as follow:
1. The rental vehicle in case of accident, fire, theft, robbery, total loss and small damages.
2. It excludes theft, robbery or damages to the spare tires, tires and accessories of the rented vehicle.
CDW has a deductible that may range from R$2,000 BRL (approximately $500 USD) to R $7,500 BRL (approximately $1,875 USD) depending on vehicle class.
All one way rentals must be booked in advance and are subject to availability.. One way charges apply and are payable at time of rental. One way charges cannot be prepaid.
As a customer, you have a choice as to how you would like to pay for fuel. Option 1 - prepay fuel. This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Pre-paid gas is available at the local fuel prices. Option 2 - we refill. This option allows the renter to pay Enterprise at the end of the rental for gas used but not replaced. The price per gallon will be higher than local fuel prices. A 20 percent surcharges will apply. Option 3 - you refill. This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
A passport in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.
Credit Cards honored: American Express®, MasterCard®, VISA®, Diners Club®
An authorization on the credit card will be taken on all rentals and may range from 1500.00 BRL to 3500.00 BRL depending on the car class booked. This authorization amount may be used toward damages of vehicles or late charges.
1500.00 BRL - Economy
2000.00 BRL - Compact
2500.00 BRL - Intermediate and Premium
3000.00 BRL - Intermediate SUV and Standard Truck
3500.00 BRL - Fullsize SUV, Fullsize Truck, Intermediate Truck and Luxury Van
Debit/Check cards are only accepted at this location as a form of final payment. Debit/Check cards are considered to be any non-credit card with American Express®, MasterCard®, VISA®, Diners Club® or Discover® logo. Any other non-credit card without one of these logos is not accepted.
Cash is only accepted at this location as a form of final payment.
All renters must meet the locations minimum age requirements. All renters must present a valid drivers license from country of origin. All renters must present a major credit card in renters name at the time of rental. International drivers must provide a valid license from their country of residence. In addition to the drivers license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an international permit is required or a notarized English translation is accepted.
Protections for Passengers and Third Parties (POT) is a protection product that covers bodily injuries to passengers of the rented vehicle and damages and bodily injuries to third parties, and the coverages are as follows:
1. Passengers of the rented vehicle - coverage of bodily injuries to passengers of the rented vehicle up to the limit of R$20,000 BRL (approximately $5,000 USD) per accident.
2. Third Parties - Partial coverage up to R$50,000 BRL (approximately $12,500 USD) for property damages and up to R$100,000 BRL (approximately $25,000 USD) for bodily injuries.
POT has a deductible of R$1000 BRL (approximately $250 USD).